Engagements run as a ladder. The diagnostic scopes what follows, so build and adoption work is quoted against something specific rather than a guess. All figures are AUD and exclude GST.
One to two weeks. Interviews with the people who run the work, a review of the processes themselves, and a written assessment naming which workflows AI genuinely improves, which are blocked by risk, governance or data handling, and what order to sequence the work in.
Tiers are set by things countable in a first call, not by a judgement about complexity. That is deliberate. It means the scope of your diagnostic is settled in twenty minutes rather than becoming a project of its own.
The workflows the diagnostic recommends, built and handed over. Defined inputs and outputs, approval stages, human checkpoints, escalation rules, and written guidance your team can maintain without calling anyone.
It runs as a programme rather than a single training day. Baseline pre-work so everyone starts from the same place, workshop days built on the tasks a team is actually accountable for, role-specific templates and prompts, and a follow-up session once people have tried it and hit something.
For organisations already partway in. Ongoing design and review as processes change, without opening a new engagement each time.
Ten hours a month · A reply within two working days · A standing monthly review · Three months minimum, then 30 days' notice
Hours do not roll over. The retainer reserves availability rather than banking time. Work beyond the cap is billed separately at a rate set in the statement of work.
Every engagement runs under a consulting agreement with a statement of work per project, setting scope, deliverables, fees and timing. Work outside that scope is agreed as a written variation before it happens. Payment terms are 14 days.
A first call settles which diagnostic tier fits. It takes about twenty minutes.
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